When difficulties arise, finding effective help for yourself or your family becomes crucial. Knowing where to turn or how to get started may be the first obstacle. For this reason, the City of Monona has established an Employee Assistance Program (EAP) through Family Service Madison to assist employees and their families in finding help for problems they may be dealing with. This program can be the first step in helping you get the help you need, and this early intervention may prevent issues from worsening. Your EAP benefit provides you with up to five short-term counseling sessions per year, per presenting issue.
Your EAP can assist with many personal, family, and job-related stressors and challenges including:
mental health challenges
financial problems
marital and relationship challenges
elder care issues
substance abuse issues
depression and anxiety
stress
balancing family and work
grief and loss
domestic violence
workplace conflicts and interpersonal relationships at work
To speak with someone or schedule an appointment, call Family Service Madison at (608) 316-1171 or 1-866-968-7327 (Your EAP). When you wish to schedule an in-person appointment, the goal is to be able to offer you an appointment within 72 business hours, and evening appointments are available to accommodate your work schedules. Many issues can be resolved in short-term counseling through your EAP benefit. By calling, you can schedule an appointment to see a counselor or receive information on other resources.
The City of Monona's EAP is available to all employees and their immediate families. All communications between an employee and EAP personnel are confidential. No identifying or confidential information from the EAP assessment will be made known to the City of Monona. This benefit is paid for by the city, so calling the EAP is free.
This content is sourced from
City of Monona
. It reflects the author's views and has not been edited by our newsroom. It may have been generated using AI assistance.
