Zimbrick Chevrolet

COVID-19 Specific Information and Services

Dear Friends - We Are Open to Serve You

For the past 2 weeks, we closed all dealership operations for the health and safety of employees and customers, but have been busy. We have been available for emergency service, directed primarily at First Responders, and those in the medical profession who have emergency transportation needs. This week, we have done an extensive “deep clean” of all dealerships. We will continue to sanitize all touchpoints. We have heard from many of you, and appreciate your supportive comment regarding our decision to close operations. Finally, during this 2 week shutdown, we paid all employees in full.

Governor Evers, in his initial Order, classified vehicle sales & service facilities to be “essential services”. On April 8, we will reopen, but will continue to make the health and safety of employees and customers our highest priority. As of the date of this letter, we have not had an employee test positive for COVID-19, but we will continue to monitor the situation and take appropriate action if that occurs. When we open, we will take additional steps to keep health and safety as our priority. Some of those actions include:

We modified our staffing and schedules to increase social distancing and continue to stay focused on an enhanced cleaning process

-We have gone to split shifts during opening hours, where as little as one-third of our workforce will be at the dealerships. We also have new hours (Service & Parts & Body Shops- Monday through Friday 8 a.m. - 5:00 p.m.; Sales- Monday through Friday 9 a.m.-5 p.m., Saturday 9 a.m.-3:00 p.m.). In reducing hours and staff, we will enhance “social distancing”, doing our best to lessen the possibility of spreading of the virus. We are very confident that our level of service will not decline.

We want you to enjoy the shopping experience, but one person at a time

- Although we believe that vehicle shopping is a family experience, we ask that you come in to the dealership one person at a time when we open, to help us maintain social distancing. We can do this best if you make a sales or service appointment, and we will do what is most convenient for you.

We will strive for safety and convenience. We will meet you at the dealership, at your home, or at a place that is most convenient to you.

- For service, you have several options-use our drop box, make an appointment request on line, or come to the dealership. If you choose to come in for service or parts, we will emphasize social distancing. When your vehicle is in for service, we will sanitize all touch points when we start the work and when we are done. We can take payment over the phone. We can provide a “no touch” experience for service work. While we have good supply of parts, this also may diminish over time and could affect our ability to service some vehicles. Finally, in an effort to minimize the possibility of the spread of the virus through minimizing contact, we will not be washing vehicles after service at this time.

- For our body shops, we can make estimates and repair easy for you. You can drop off your vehicle, drive in to one of our estimating centers, or we can do photo estimates. Like our service operations, parts availability may become a factor as time goes on.

- For sales, we have enhanced our digital capabilities and can facilitate most of the sales process online. We have an excellent new vehicle inventory and most manufacturers have extended new vehicle incentives through April. However, most manufacturing plants have temporarily closed, so our selection is at its peak today. We also have an excellent supply of used vehicles, but this will also decrease as many auctions have also temporarily closed.

Thank you for your continued loyalty. The Zimbrick team is ready to serve you. Stay healthy, stay safe, and stay in touch.

Most sincerely,

Thomas J. Zimbrick 
Chief Executive Officer 
Zimbrick, Inc.

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Stark Chevrolet of Sun Prairie is the premier Chevrolet dealership for the greater Sun Prairie, Madison, and Beaver Dam area. As your Sun Prairie, Madison, and Beaver Dam Chevrolet dealer we offer a wide range of new Chevrolet vehicles and used cars, trucks, and SUVs at our facility. Stop by and see for yourself.

Testimonials

6/14/2011
Sandy was very professional had every car we wanted to test drive waiting and running when we got back from each drive. A couple days later we told her exactly how we wanted the car configured and within an hour she had 3 options for us and we selected one had it delivered and bought it without any extra trips to the dealer. At delivery Sandy had everything set up and it went very smoothly and she did an excellent job going over the features and setting up our options. Sandy was excellent to work and it was a pleasure buying a car from her again!
unfan
Oklahoma City, OK

5/18/2011
Stark Chevrolet is the local dealer in my hometown of Sun Prairie. I have visited the used car lot on several occasions in the past just to browse what they had available. In the most recent past I was involved in a car accident and I was actively in search of a replacement vehicle. The Stark personnel were very responsive to my needs and did an excellent job of meeting my needs in my purchasing of a used vehicle. I would recommend Stark due to these reasons. I am fully confident that the service department will meet my needs when service on my vehicle is necessary.
bstrohmenger
Sun Prairie, WI

05/07/2011
Sandy was a pleasure to work with. We would definitely send a friend in to see her for a car purchase. Sandy took a great deal of time to make sure that we were thoroughly trained on all of the Chevy Cruze features and she also made very sure that our son who would be the primary driver was very well informed on all of this cars features.
rkbucholtz
Sun Prairie, WI

05/06/2011
Dan was excellent to work with. This was my first car buying experience and after visiting multiple dealerships, I liked Stark Auto the most. Dan was there for any question that we asked of him and he wasn't pushy in trying to make the sale. He worked with me to purchase a car rather than sell me something that I didn't want. It was a great overall experience.
dgugel
Sun Prairie, WI