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The man who was fatally shot by a Madison police officer Thursday night struggled with mental illness for much of his adult life, according to the head of the local program that provided him with housing and other support services.

Michael William Schumacher, 41, of Fitchburg, was identified Friday as the man police said broke into a Morrison Street residence and aggressively advanced toward officers while brandishing a pitchfork, ignoring commands to stop.

“Mike was not a dangerous person,” said Dean Loumos, executive director of Housing Initiatives and a Madison School Board member. “He was just someone who struggled with his illness.”

Police Chief Mike Koval said a neighbor called 911 around 9 p.m. to report that a man was chest-deep in Lake Monona and acting oddly, seemingly talking to himself and slapping the water. The man then reportedly threw a rock into a nearby home, went inside and began smashing things, causing the residents to flee.

“I cannot explain why he did something like this,” Loumos said. “He’s never done anything like that.”

According to online court records, Schumacher was cited in August 2012 for disorderly conduct, possession of a dangerous weapon, possession of marijuana and unauthorized use of a student center or union.

Loumos said Schumacher was an interesting guy who had been with Housing Initiatives — an independent living program that provides housing and support services to people suffering from mental illnesses — since 2008.

As with many people, Loumos said, Schumacher’s mental illness began to manifest in his early adulthood, shortly after he graduated from UW-Madison.

Schumacher “was quite bright,” Loumos said. “After graduating at the UW and being successful for a little while, this illness just took him and for 15 or 16 years he was just struggling.”

Many people in the Housing Initiatives program have post-secondary education and some have master’s degrees, said Loumos, who described mental illness as all-consuming.

“It will grab you and completely change you and destroy your life,” he said.

Loumos said he was legally prohibited from disclosing Schumacher’s medical diagnosis.

“When (Schumacher) was on his program he would be fine, but something must have happened,” Loumos said.

“These incidents are rare and they make the news because they’re tragic,” said Ronald Lampert, CEO and president of Journey Mental Health Center.

“The insidious part is when people have a severe mental illness and they hear voices or see things, and the voices tell them to do things, no one knows except them that the voices are telling them to do things,” Lampert said. “That’s part of the impulsiveness that causes people who have a mental illness to do things out of their normal pattern.”

Sometimes those types of situations can be averted through community-based programs, Lampert said.

One example is the Madison Police Department’s Mental Health Liaison program.

Capt. Kristen Roman, who oversees the liaison program, said it was chosen in 2010 by the Council of State Governments Justice Center in conjunction with the Bureau of Justice Assistance as one of six in the country to act as a resource for other agencies who want to enact a similar program.

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While all Madison police officers are trained in mental health response and de-escalation, about 20 officers act as volunteer liaisons who follow up with individuals in their service areas who have been contacted by police.

In 2015, the department added five full-time mental health officers who “take the work the liaisons do part time and do more focused, concentrated follow-up,” Roman said.

Part of the role of the mental health officers is to create care guides for the individuals that they come into contact with so that any future encounters can be handled as smoothly as possible.

“The more information we have, the better the outcome will be moving forward,” Roman said. “Mental health officers put together plans to help a responding officer so that, if the situation allows as the officer is responding, they can then bring the information and contact case managers and family members that they wouldn’t otherwise have.”

At the beginning of 2016, the department gained one crisis worker who works three days a week through Journey, Roman said.

That worker is funded by Journey because “we think it’s the right thing to do,” Lampert said.

Lampert said Journey would like to expand the program with the police department, adding that such programs can help to prevent incidents like Thursday’s fatal shooting.

“The police want it, we want it, and the community deserves it,” Lampert said.

Since the initial liaison program was created in 2004, Roman said she believes it has made positive impacts in the community because she hears good feedback every day.

But even with protocols and strategies in place to help de-escalate situations, people sometimes struggle internally and act out.

On Friday, Ald. Marsha Rummel and Dane County Sup. John Hendrick said Thursday’s fatal police shooting — along with the fatal police shootings of Paul Heenan in 2012 and Tony Robinson in 2015 — has eroded trust among some residents of the Near East Side, where all three shootings took place, in the department’s capacity to handle a crisis.

Rummel also said Madison should have a higher bar than the state standards permitting police to use deadly force when there is potential for death or great bodily harm to an officer or another person, particularly in cases involving people with mental illnesses.

Whenever situations like this happen, it’s tragic, Lampert said.

“It’s almost a personal battle that you lost one,” he said.

“We’re all looking back at this — we’re all going to wonder if we could’ve done something more,” Loumos said.

“We haven’t had many things like this. This is the first time anything like this has ever happened and I hope it’s the last with someone I’m working with,” he said.

“No one is going to be able to explain how this happened,” Loumos said. “There are many successful treatments you can maintain and have a good life. Unfortunately, this is an example of where that goes wrong.”

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