Dean Health Plan has received the highest satisfaction rating from its members, according to a J.D. Power and Associates survey of nine health insurance plans in Wisconsin and Minnesota. Dean received the maximum five stars in all of the categories: coverage, provider choice, information and overall experience.
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In a separate J.D. Power survey, U.S. Cellular received the top ranking for call quality for the 11th consecutive reporting period, earning the maximum five stars and topping competitors AT&T, Verizon, Sprint and T-Mobile in the North Central region. U.S. Cellular has fewer problems with dropped calls, failed initial connections, interference and delayed notification of text messages, customers said.