Telecommunication companies, in SOS’ experience, often fail to communicate, especially with unhappy customers.
The last straw was her sister's March 30 credit card bill, which showed the $172.49 charge and which Lange said was paid to avoid accruing interest.
As work, school and most social interactions shifted to online platforms, internet usage skyrocketed by as much as 50%, according to a report from OpenVault.
Charter Communications and subsidiary Spectrum are among the telecommunications firms SOS regularly hears complaints about.
Greg Gelbach is not the first person punished for having the audacity to switch cable TV providers.
Also, John Mandt reported getting refunds of payments on the auto repair warranty he'd signed up for in March and cancelled in April.
The cable company added a retail store in Hilldale Shopping Center earlier this year.
Schweiss said that at one point, Frontier claimed he was actually a business and referred him to a company representative in Alaska.
Staskal said he was upfront with the company about his intentions and the company agreed to his terms — or so it seemed.
An Internet security provider apparently has inadvertently flagged the messages as spam.
Over the long run, critics say the collective weight of such deals may mean higher prices for subscribers.
Combined, the two major cable companies serving Wisconsin have four call centers in the state.
The test, 19 years in the making, is a noninvasive, DNA stool test for colorectal cancer.
Thousands of Madison residents are dealing with a jump in technology that has left them lagging in skills, access or both.
Madison will be a part of C-SPAN’s nationwide project to discover select cities’ literary and historic values and discuss the television progr…
The Madison School District's plan to give nearly every student a computer has prompted the city to find ways to bring Internet access to homes that lack it.
Maybe I’ll just wait until we can all watch our favorite programs on eyeglasses, or until they're streamed directly into our skulls.
Subscribers will need a digital set-top box to receive any TV service via cable.
The move means customers will need a digital box for each TV if they want to get a cable TV signal on the television.
The deal, which is pending regulatory approval, will combine the nation's top two cable TV companies and make Comcast, which also owns NBCUniversal, a dominant force in both creating and delivering entertainment to U.S. homes.
The bid of Charter Communications — which provides cable, phone and Internet service in the Madison area — to buy Time Warner Cable comes at a time of sharp and rising competition in the broadband Internet and pay-TV business.
Charter Internet service was restored for most customers by early afternoon Friday after a wide outage.
The cable running to Mary Kahler's neighbor's apartment was draped over her lawn unburied for more than two months before SOS stepped in.
Charter Communication also has worked to improve service, says Lisa Washa, regional vice president.