The DoubleTree by Hilton in downtown Madison has been presented with two prestigious awards from Hilton Worldwide for exceptional hotel performance in 2017. The Hospitality Award of Excellence and the Housekeeping Award of Excellence are two of the highest honors awarded to DoubleTree hotels worldwide.
The Hospitality Award of Excellence is presented to the property with the highest guest satisfaction scores in the Americas for overall service, overall experience, and helpfulness of staff out of over 500 hotels. The Housekeeping Award of Excellence seeks out the cleanest rooms in the DoubleTree brand as reported by guests in post-stay satisfaction surveys. With over a dozen housekeeping team members employed for over 15 years, this award is a testament to many years of hard work and dedication to the hotel and its loyal guests from this fantastic team. "Our staff continues to grow and learn the art of hospitality," Tom Ziarnik, General Manager said. "Each year, I am humbled to lead the amazing team at this hotel. From the kitchen staff to the housekeeping team, our employees truly care about making sure each and every guests' experience is superb. The team accepts my challenge each year to finish at the top of the brand and that is exactly what they did in 2017".
Located at 525 West Johnson Street, the DoubleTree by Hilton Downtown Madison is located in the heart of downtown Madison, adjacent to the University of Wisconsin-Madison, Kohl Center, and State Street. The DoubleTree by Hilton offers each guest complimentary parking and Wi-Fi, in additional to a complimentary shuttle service to the Dane County Regional Airport and the University of Wisconsin-Madison campus. The hotel is managed by Madison-based Neviaser Investments.