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Tackling phone interviews


hile face-to-face interviews are still the norm, your first
step in the door to many companies may be over the

real, face-to-face communication
can make your job even tougher
because you can’t see how the
interviewer is responding to your

Phone interviews are becoming
more common as companies
recruit from geographically diverse
areas, often wanting to pre-screen
candidates over the phone before
paying for travel or taking up a
hiring manager’s time.
If you find yourself needing to
conduct a phone interview, here
are a few tips.

a professional

Remember not to chew gum,
drink, eat or smoke during the
phone interview. Even though
you may have nervous habits, you
need to project your very best
image on the phone.
You’ll also want to speak clearly
and give short answers because no
one likes to hear someone ramble
endlessly about themselves.
Practice speaking in sentences
that are short and to-the-point,
and make sure you leave time
for the interviewer to talk and
ask questions thoroughly. You
shouldn’t talk over them.

Use a wired phone

Even the best cell phones can
drop calls at inopportune times,
and few calls are more important
than over-the-phone job
If you don’t have a wired phone
line at your home, see if you
can borrow one from a friend or
neighbor. Traditional telephones
are more reliable and usually have
a better sound quality than their
wireless counterparts, so don’t
leave anything to chance.

Job tips

have confidence

For most jobs, the worst thing
you can do on a phone interview is
to sound timid, quiet or shy.
The hiring manager will be
judging you based entirely on
your voice and how you answer
questions verbally, so practice
beforehand so you can give bold,
confident answers over the phone.
You should do your best to come

© Fotolia / AP

across as an intelligent, articulate

don’t be cocky

At the same time,
overconfidence can become a

If you sound like a know-it- all,
people won’t want to work with
you — and chances are the boss
won’t want to hire you, either. You
want to sound smart and capable,
but not to the point that you look
like a jerk.

It can be a tough balancing
act for some people, depending
on their personality. You want
to be bold and clear about your
accomplishments, but you don’t
want to brag about yourself to the
point of being rude. The lack of

get info before
an interview

Before you go into a job
interview, it’s important that you
find some information about the
company you might be working
for. You want to understand the
basics of what the company
does and how your job would fit
into that mission.


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